Privacy and security is in our DNA, which is why we built end-to-end encryption into our app. When end-to-end encrypted, your messages, photos, videos, voice messages, documents, status updates and calls are secured from falling into the wrong hands.

Personal messaging
Okitel end-to-end encryption is used when you chat with another person using Okitel . End-to-end encryption ensures only you and the person you’re communicating with can read or listen to what is sent, and nobody in between, not even Okitel. This is because with end-to-end encryption, your messages are secured with a lock, and only the recipient and you have the special key needed to unlock and read them. All of this happens automatically: no need to turn on any special settings to secure your messages.

What’s the “Verify Security Code” screen in the contact info screen?
End-to-end encrypted chats between you and one other person have their own security code used to verify that the calls and the messages you send to that chat are end-to-end encrypted.

Note: The verification process is optional for end-to-end encrypted chats, and only used to confirm that the messages and calls you send are end-to-end encrypted.

When you contact Okitel Support, in addition to the information you provide directly describing your issue, Okitel collects your phone number or email address (depending on how you contact Okitel Support) to contact you to resolve your issue.

When contacting Okitel Support from within the app, you also have the option to send additional information to Okitel that helps us understand your issue, which includes:
– Phone network information, such as carrier and network type
– Device information, such as device type and free space available
– Device settings, such as language and permissions granted to Okitel
– Okitel app information, such as version number

Logging information about how features were used, which helps us understand what might have gone wrong
When contacting support by email, you can also provide this additional information, which will appear in the contents and attachments of your email draft to Okitel support.

This Agreement incorporates OkiTel’s Privacy Policies. This Privacy Policy contains important information regarding the collection, use and disclosure of personal data. Please carefully read it. OkiTel may collect and use User Data in accordance with the policy that was in effect at the time data was collected.

 OkiTel will make you subject to any guidelines or rules that may be posted about certain features (the “Guidelines”) which are also incorporated into this Agreement.