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Okitel Help Center
How we can help you today?

Welcome to the Okitel help center. Here, you will find comprehensive guides on how to use Okitel, including downloading the app, making video and voice calls, and understanding our privacy features.
  • Download and Installation
  • Registration

To download Okitel

Go to the Google Play Store and App Store, Then search for Okitel and tap INSTALL.
After downloading, open it and continue to the next screen by agreeing to our Terms of Service.

When you go to the registration, a 10-digit number will be automatically generated for you and you must set a secure password which you must also remember, as no phone number or email will be set where you can recover the password.

You must be at least 13 years old to register for and use our Services. In addition to being of the minimum required age to use our Services under applicable law, if you are not old enough to have authority to agree to our Terms in your country or territory, your parent or guardian must agree to these Terms on your behalf. Please ask your parent or guardian to read these Terms with you.

  • How to make a video call
  • How to make a group video call

Making a video call typically involves using a messaging or communication app that supports video calling. Here are general instructions for making a video call on popular platforms:

  1. Open the Okitel application.
  2. Go to the chat of the person you want to call.
  3. In the top right corner, you will find a photo of contact. Click on them and the bottom shows video icon. Tap on it to start a video call.

For Android and iOS:

  1. Open Okitel:

    • Launch the Okiel application on your mobile device.

  2. Go to Chats:

    • Navigate to the "Chats" tab.

  3. Start a New Group:

    • Tap on the "+" button or "New Group" depending on your device.
    • Select "New group."

  4. Add Participants:

    • Add the contacts you want to include in the group by selecting their names.
    • Tap "Done" when you've added all the participants.

  5. Set Group Name and Group Description:

    • Enter a group name and a group description (optional).
    • Tap "New Group".

  6. Initiate Video Call:

    • Inside the group chat, tap the video camera icon to initiate a group video call.

  7. Add Participants During the Call:

    • While on the call, you can tap the '+' icon to add more participants.
  • How to make a voice call
  • How to make a group voice call

Making a voice call on Okitel is a simple process. Here are the general steps:

For Android:
Open Okitel:
Launch the Okitel application on your Android device.
Go to Chats Group:

Navigate to the "Chats" tab.
Select Contact:

Find and select the contact you want to call.
Initiate Voice Call:

Tap the phone icon at the bottom of the contact profile to start a voice call.

For iOS:
Open Okitel:
Launch the Okitel application on your iPhone.
Go to Chats Group:
Navigate to the "Chats" tab.
Select Contact:

Find and select the contact you want to call.
Initiate Voice Call:

Tap the phone icon at the bottom of the contact profile to start a voice call.

Important Notes:
The person you're calling must have Okitel installed and be in your contacts.
Ensure that your device has a working microphone, and Okitel has the necessary permissions to access it.

Making a group voice call on Okitel is a straightforward process. Here's how you can initiate a group voice call:

For Android and iOS:
Open Okitel:
Launch the Okitel application on your mobile device.
Go to Chats Group:
Navigate to the "Chats" tab.
Start a New Group:

On Android, tap the blue floating icon with a chat bubble and a '+' sign. On iOS, tap the '+'  and select "New Group."

Add Participants:
Choose the contacts you want to add to the group by selecting their names.
Tap "Done" or a similar option to proceed.
Set Group Name and Description:

Enter a group name and choose a description (optional).
Tap "Done."
Initiate Group Voice Call:

Inside the group chat, tap the phone icon at the top of the screen to initiate a group voice call.
Add Participants During the Call:
While on the call, you can tap the '+' icon or "Add participant" option to add more participants to the group call.

Important Notes:
All participants need to have Okitel installed and be part of the group.
Ensure that your device's microphone is working, and Okitel has the necessary permissions.
Group voice calls support multiple participants, but the exact number may vary based on the app's version and platform.

  • Privacy and Security
  • About data roaming charges

Privacy and security is in our DNA, which is why we built end-to-end encryption into our app. When end-to-end encrypted, your messages, photos, videos, voice messages, documents, status updates and calls are secured from falling into the wrong hands.

Okitel end-to-end encryption is used when you chat with another person using Okitel . End-to-end encryption ensures only you and the person you’re communicating with can read or listen to what is sent, and nobody in between, not even Okitel. This is because with end-to-end encryption, your messages are secured with a lock, and only the recipient and you have the special key needed to unlock and read them. All of this happens automatically: no need to turn on any special settings to secure your messages.

This Agreement incorporates OkiTel’s Privacy Policies. This Privacy Policy contains important information regarding the collection, use and disclosure of personal data. Please carefully read it. OkiTel may collect and use User Data in accordance with the policy that was in effect at the time data was collected.

 OkiTel will make you subject to any guidelines or rules that may be posted about certain features (the “Guidelines”) which are also incorporated into this Agreement.
OkiTel, its affiliate companies are the owners of OkiTel Services, including all content, visual interfaces and information.
Except for the express license granted, you have no rights, title, interests, or license to OkiTel Services, regardless of whether implied or not.

Okitel uses the same internet connection as web browsing and email on your phone. If you use Okitel while your phone is roaming, data charges might apply. Contact your mobile provider for more information about roaming in other countries.
If you don’t have an international data plan, we recommend you turn off:
Mobile data and data roaming to avoid data roaming charges. You can visit your mobile provider’s support website for instructions.
Media auto-download over your cellular connection and roaming to avoid extra data charges.

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000-0000-000

+355 68 200 1706

Who we are

Use Okitel

Need help?

[gtranslate]

000-0000-000

+355 68 200 1706

en English
af Afrikaanssq Albanianam Amharicar Arabichy Armenianaz Azerbaijanieu Basquebe Belarusianbn Bengalibs Bosnianbg Bulgarianca Catalanceb Cebuanony Chichewazh-CN Chinese (Simplified)zh-TW Chinese (Traditional)co Corsicanhr Croatiancs Czechda Danishnl Dutchen Englisheo Esperantoet Estoniantl Filipinofi Finnishfr Frenchfy Frisiangl Galicianka Georgiande Germanel Greekgu Gujaratiht Haitian Creoleha Hausahaw Hawaiianiw Hebrewhi Hindihmn Hmonghu Hungarianis Icelandicig Igboid Indonesianga Irishit Italianja Japanesejw Javanesekn Kannadakk Kazakhkm Khmerko Koreanku Kurdish (Kurmanji)ky Kyrgyzlo Laola Latinlv Latvianlt Lithuanianlb Luxembourgishmk Macedonianmg Malagasyms Malayml Malayalammt Maltesemi Maorimr Marathimn Mongolianmy Myanmar (Burmese)ne Nepalino Norwegianps Pashtofa Persianpl Polishpt Portuguesepa Punjabiro Romanianru Russiansm Samoangd Scottish Gaelicsr Serbianst Sesothosn Shonasd Sindhisi Sinhalask Slovaksl Slovenianso Somalies Spanishsu Sundanesesw Swahilisv Swedishtg Tajikta Tamilte Teluguth Thaitr Turkishuk Ukrainianur Urduuz Uzbekvi Vietnamesecy Welshxh Xhosayi Yiddishyo Yorubazu Zulu

 

Who we are

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